Shipping Policy

At Royal Jewelry LA, we are committed to providing reliable, secure, and timely delivery for every order. Please review our shipping policy carefully to understand how orders are processed and shipped.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays.
  • Orders placed after business hours or on non-business days will be processed the next business day.
  • During high-volume periods or promotional events, processing times may be slightly extended.

Shipping Locations

  • We currently ship within the United States.
  • Local pickup may be available in Los Angeles, CA, by appointment only. Please contact us before placing your order if you wish to arrange pickup.

Shipping Methods & Delivery Time

  • Shipping methods and estimated delivery times are displayed at checkout.
  • Standard delivery typically takes 2–7 business days, depending on destination and carrier.
  • Expedited shipping options may be available at checkout for an additional cost.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.

Shipping Rates

  • Shipping costs are calculated at checkout based on order value, weight, destination, and selected shipping method.
  • Any applicable shipping fees will be clearly displayed before order confirmation.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • Tracking updates are provided by the shipping carrier and may take up to 24 hours to activate.

Signature & Delivery Responsibility

  • For security purposes, signature confirmation may be required on high-value orders.
  • Royal Jewelry LA is not responsible for packages marked as delivered by the carrier but lost, stolen, or misplaced after delivery.
  • Please ensure your shipping address is accurate and secure before completing your purchase.

Incorrect or Incomplete Addresses

  • Customers are responsible for providing accurate shipping information.
  • Orders returned due to incorrect or incomplete addresses may be subject to additional shipping fees.

Damaged or Missing Items

  • If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.
  • Include your order number and clear photos of the package and item(s) so we can assist you promptly.

International Shipping

  • At this time, we do not offer international shipping.

Contact Us

If you have any questions regarding shipping, please contact us:

Royal Jewelry LA
640 S Hill St, Suite #563
Los Angeles, CA 90014
Phone: (818) 454-3236
Email: [email protected]

Royal Jewelry LA reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.